Support

How do I enable the TextTap keyboard?

After installing the app, you need to enable the keyboard in iOS Settings:

1. Open the TextTap app and tap "Open Settings"
2. Navigate to Settings → General → Keyboard → Keyboards
3. Tap "Add New Keyboard"
4. Select "TextTap" from the list

Creating your first template

Templates are reusable text snippets you can insert anywhere:

1. Open the TextTap app
2. Tap the "+" button in the top right
3. Enter a descriptive title (e.g., "Work Email")
4. Add your template content
5. Optionally assign a category and add tags
6. Tap the checkmark to save

Switching to the TextTap keyboard

You can access your templates from any app with a text field:

1. Tap in any text field to show the keyboard
2. Tap and hold the globe icon (🌐) at the bottom left
3. Select "TextTap" from the keyboard list

Alternatively, tap the globe icon multiple times to cycle through your keyboards until TextTap appears.

Inserting templates

Once the TextTap keyboard is active:

• Browse your templates by scrolling
• Use the search bar to find specific templates
• Tap any template to insert it at the cursor position
• Favorites appear at the top for quick access

Searching templates

The keyboard includes a powerful search feature that filters templates in real-time as you type. Search works across template titles, content, and tags to help you find exactly what you need.

Organizing with categories

Categories help keep related templates together:

• Assign categories when creating or editing templates
• Create custom categories with unique colors
• Default categories: Personal, Work, Finance, Travel, Health
• Color coding makes templates easy to spot

Using tags

Tags are searchable keywords that help you find templates quickly. Add multiple tags to each template—for example, a customer service response might have tags like "support", "email", and "greeting".

Marking favorites

Swipe left on any template in the app and tap the star icon to mark it as a favorite. Favorites appear at the top of your keyboard for instant access to your most-used templates.

Editing and deleting

To edit a template, tap it in the template list. To delete, swipe left and tap the delete button. Changes sync instantly to the keyboard.

Templates not appearing in keyboard

If your templates aren't showing up:

1. Make sure you've added the keyboard in Settings → Keyboards
2. Force quit and reopen the app where you're typing
3. Restart your iPhone
4. Check that templates exist in the main TextTap app

Keyboard performance issues

iOS limits keyboard memory usage to about 50MB. If the keyboard feels slow:

• Delete unused templates
• Shorten very long templates
• Restart your device to clear memory

Keyboard not appearing in Settings

The TextTap keyboard only appears in iOS Settings after you've opened the app at least once. If it's still missing, try reinstalling the app.

Search not working

If search isn't working, try restarting the keyboard by switching to another keyboard and back to TextTap. If the issue persists, restart your device.

How does TextTap protect my privacy?

TextTap is designed with privacy as a core principle:

Where is my data stored?

All templates are stored locally on your device using Apple's secure App Groups storage. This allows the main app and keyboard to share your templates without requiring special permissions or network access.

Does the keyboard need "Full Access"?

No. TextTap works perfectly without "Allow Full Access" because it uses App Groups to securely share templates between the main app and keyboard extension. You never need to grant this permission.

Backing up templates

Currently, templates are only stored locally on your device. If you delete the app or reset your device, your templates will be lost. We recommend keeping copies of important templates in another location until cloud sync is added in a future update.